5 Metrics To Prove Quality Improvement
I was asked on an interview once: "How do you prove your product quality has improved"? Its such a great question. Mostly because we get so lost in the world of product development and engineering, test writing and bug validation, that we forget to make sure what we are doing is actually working. A basic underlying principle in QA, almost an unwritten understanding, is that simply by doing QA and by running QA methodologies, you are improving your product. That's true, but just because we know it, doesn't mean we don't have to prove it to management. And management needs to know what we are doing, in order to maintain and strengthen quality in the workplace. Or in other words, prove that what we are doing, actually works. Another issue is how do we actually define "Quality Improvement". To each of the different groups in a software engineering machine, each one will have different goals. Product Managers will want to see high f...